FAQ

Why to shop from Neerus.com?
Neeru's is a treasure house of fashion, for vogue Indian ethnic wear collection. Neeru's always read women modish attire needs and so are the products reflection of tradition and class. The grace and the sophistication it lends to the wearer are simply unmatched.

Neerus.com is a one stop online platform offering the eminent variety of latest ethnic wear; our online store offers from Lehengas, Wedding Sarees, contemporary to Indo-western collection.

Do I need to register before I can make a purchase?
We recommend having an account because it helps in maintaining the order history and tracking shipment online. However, the guest logins are always welcome!

How do I determine the correct size for me?
You can view the sizing details for a product by clicking on the size guide link on the product page. It displays the size chart for the product and helps you decide the size that fits you the best.

Is the city/country zip code mandatory to provide?
To ensure the quickest confirmed delivery on all orders to India/other countries, please be sure to include the COMPLETE postal address with the correct PIN CODE. We will NOT be responsible for postal delay resulting from incomplete address listings.

What are the accepted payment modes at Neerus.com?
Following payment options are supported at Neerus.com:
1.Debit Card
2.Credit Card
3.Net banking
4.Cash card
5.Diners card

What should I do if my payment fails?
Please retry making the payment after ensuring that the information entered is accurate, including all account details, billing addresses and passwords.
If your payment is debited from your account after a payment failure, it will be credited back within 8-10 business days, after we receive a confirmation from the bank.
How do I apply a coupon/voucher code?
You can apply a voucher/coupon code on cart page before placing the order. The discount applicable will reflect in the order summary section.

How can I track the order and shipment?
You can track your order simply by logging into your Neeru's a/c and entering the order ID.
We will send you an email regarding the shipment of your order, as soon as the items are handed over to the Courier. We will also be providing you the tracking details in next 24 - 48 working hours through email. These alert emails will contain the tracking number and courier company's website details. Tracking numbers for orders shipped might take maximum 36 business hours to become active on the courier websites.

If we have a question about your order, please feel free to reach us at +91- 9000293293 (Mon-Sat 9am-7pm IST) or email us on orders@neerus.com

In case of any queries or required support you can write or call us at orders@neerus.com / +91-9000293293 (Mon-Sat 9am-7pm IST)

What is the validity period for Neeru's E-gift voucher?
It is six months from the date of issue. These vouchers can be used at Neeru's store or while shopping online at neerus.com. Please note that this gift voucher is NOT valid on discount or any other scheme.

Contact Us
  • Hyderabad
    Banjara Hills (Flagship Store)
    Ph: 040-66756666

    JAYANAGAR
    Bangalore (Flagship Store)
    Ph: 080-65363636

    BANGALORE CENTRAL - I
    Ph: 080-32023379

    BANGALORE CENTRAL - II
    Ph: 080-32023381

    BANGALORE CENTRAL - III
    Ph: 080-32213281

     

  • Hyderabad
    Jubilee Hills
    Ph:040-65220000

  • Hyderabad
    King Koti
    Ph: 040-66665588

    Somajiguda
    Ph: 040-66665757

    Dilsukhnagar
    Ph: 040-66485511

    Abids
    Ph: 040-65588002

    GVK one
    Ph: 040-67467887

    Hyderabad Central
    Ph: 040-32931177

    Shiparamam(NightBazaar)
    Ph:040-65536565

    Vizag central
    Ph:08916666678

    VIJAYAWADA
    Ph: 0866-6622525

    NIZAMABAD
    Bangalore (Flagship Store)
    Ph: 080-65363636

    GUNTUR
    Laxmipuram Main Road
    Phone no. : 8500653412 / 9100020055
    Store Timings : 10.30 AM to 10.30 PM

    MANTRI MALL- Bangalore
    Ph:080-65460514

  • Vizag
    Ph:0891-6669900 / 6669100

 
Customer Support
contact us

+91-9000293293
( Mon-Sat 10AM-7PM IST )

Email id's

For order inquiry: orders@neerus.com
For careers inquiry: jobs@neerus.com
For franchisee inquiry: marketing@neerus.com
For brands suggestions & feedback : marketing@neerus.com

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