Shipping Policy

We believe in delivering products purchased from neerus.com in splendid condition and in the quickest time possible. Shipping charges are applicable to all the online orders and might vary according to the location

Shipping address is the address where the customer wants to receive their shipment

We deliver to all postal address around the world. To ensure the quickest confirmed delivery, we request you to provide us complete postal address with the correct PIN code. Neeru's won't be responsible for postal delays resulting from incomplete address listings

In most cases, order is processed within 48-72 hours of placing

Estimated orders delivery time within India/abroad is 15-20 working days. In few locations, the delivery may take longer, depending on the accessibility of your location by our logistics partners.

No order cancellations will be entertained once the order is made and therefore, shipping charges will not be refunded Time to ship mentioned on our website against each item is indicative and approximate, sometimes due to situations beyond our control, delays may occur. No refund, returns, replacement & exchange will be entertained for this reason

All products are first polythene packed & then kept in the Neeru's customized safe packing and then handed over to the courier person We have fair & transparent shipping rates. The shipping rates are based on the city/country Within India shipping charges : Free of cost

GST / Custom Taxes and Import Duties are not in our control. International customers are responsible for any customs or duty fees levied by their country. We have no control over these charges and cannot predict where they will occur, as policies vary greatly from nation to nation. They are entirely your responsibility. The courier company may also charge some additional service charges over and above custom duty on case to case basis

The company has a right to cancel the COD order as per it's policy