Terms & Conditions
Please read these terms carefully before using this site.
Welcome to Neerus.com, service provided by Neeru's Ensembles Private Ltd.. In using the Neerus.com service, of Neeru's Esembles Private Ltd., you are deemed to have accepted the terms and conditions listed below.
LICENSE AND SITE ACCESS
Neerus.com grants you a limited license to access and make personal use of this site and not to download (other than page caching) or modify it or any portion of it, except with express written consent of Neerus.com. This license does not include any resale or commercial use of this site or its contents, any collection and use of any product listings, descriptions, or prices, any derivative use of this site or its contents, any downloading or copying of account information for the benefit of another merchant, or any use of data mining, robots or similar data gathering and extraction tools. This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited or otherwise exploited for any commercial purpose without express written consent of Neerus.com. You may not frame or utilize framing techniques to enclose any trademark, logo or other proprietary information (including images, text, page layout or form) of Neerus.com and our affiliates without express written consent. You may not use any meta tags or any other "hidden text" utilizing Neerus.com name or trademarks without the express written consent of Neerus.com Any unauthorized use terminates the permission or license granted by Neerus.com. You may not use any Neerus.com logo or other proprietary graphic or trademark as part of the link without express written permission.
Neerus.com firmly believes that all the customers who order online are aware that colors seen on a monitor will be slightly different as compared to the actual outfits ordered. All color options offered on the net is an exercise to provide our customers with the maximum available choice of Neeru's outfits. It is practically impossible for us to replicate the same colors on an outfit as seen on your monitor. A slight variation in the shade selected by you is considered as a normal practice as these garments have a tendency to reflect different shades of a color under different light and medium. Colors as shown in the catalogue may vary from the actual colors of the garments as the process of photography and printing involves a lot of transitions and changes.
PRODUCT & IMAGE (S)
Product images are for illustrative purposes only and may differ from the actual product. Due to contrast differences in monitor, mobile or tablet, the color(s) of products may also appear different to those shown on the site.
The product which is displayed in the website a replica of Resham ombré shaded Lehenga by Neeru's
Neerus.com, Neerus.co.in, Neerus.in, Neerus.org are registered trademarks of the company and copyright of Neeru's Ensembles Private Limited. These trademarks may be used publicly with permission only from Neeru's Ensembles Private Limited.
In case we receive a cancellation notice and the order has not been processed / approved by us, we shall cancel the order and refund the entire amount within 7 days. We will not be able to cancel orders that have already been processed and shipped out by us. Neerus.com has the full right to decide whether an order has been processed or not. The customer agrees not to dispute the decision made by Neerus.com and accept Neerus.com decisions regarding the cancellation.
AUTOMATED CANCELLATION OF ORDERS BY NEERUS.COM
Neerus.com generally doesn’t cancel any orders except the following conditions
- If Stock unavailable or Order not processed within 15 business days from the date of order (Neerus.com hold a sole right to cancel full/ partial order )
- Pin code coverage issue
- If address not specific. Neerus.com will notifies the buyer to update the address but if buyer doesn’t respond after 2 emails in 3 business days, the Neerus.com has the right to cancel that order and then entire amount will not be refundable.
- If the order is pending more than 15 business days.
- When the logistics partner has an issue with delivery and the order is returned to shipping address then entire amount will not be refundable.
- Please note that under no circumstance will we be able to return / refund your product to you once it has been delivered.
If any above of the conditions occurred in processing stage Neerus.com has the right to cancel that order and refund the same to the customer.
CREDIT CARD DETAILS
You agree, understand and confirm that the credit card details provided by you for availing of services on Neerus.com will be correct and accurate and you shall use the credit card which is lawfully owned by you, i.e., in a credit card transaction, you must use your own credit card. You further agree and undertake to provide the correct and valid credit card details to Neerus.com. Further the said information will not be utilised and shared by Neerus.com with any of the third parties unless required for fraud verifications or by law, regulation or court order. Neerus.com will not be liable for any credit card fraud. The liability for use of a card fraudulently will be on you and the onus to 'prove otherwise' shall be exclusively on you.
YOU AGREE and CONFIRM
- That in the event that a non–delivery occurs on account of a mistake by you (i.e. wrong name or address or any other wrong information) any extra cost incurred by Neerus.com for redelivery shall be claimed from you.
- That you will use the services provided by Neerus.com, its affiliates, consultants and contracted companies, for lawful purposes only and comply with all applicable laws and regulations while using the Site and transacting on the Site.
- You will provide authentic and true information in all instances where such information is requested of you. Neerus.com reserves the right to confirm and validate the information and other details provided by you at any point of time. If upon confirmation your details are found not to be true (wholly or partly), Neerus.com has the right in its sole discretion to reject the registration and debar you from using the Services of Neerus.com and / or other affiliated websites without prior intimation whatsoever.
- No returns & replacement for international orders.
- That the address at which delivery of the product ordered by you is to be made will be correct and proper in all respects.
- Customs / duty have to paid by the buyer at the time of delivery, it'll be imposed based on destination country.
- The promotion Buy 1 get 1 means 50%OFF on sleeted articles.
- That before placing an order you will check the product description carefully. By placing an order for a product you agree to be bound by the conditions of sale included in the item's description.
ONLINE EXCLUSIVE OFFERS
- Neeru's Portal and offline stores are completely different entities and can't be clubbed during the offers.
- While running promotional offers, coupon / discount coudes will not work.